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Privacy Policy

98ms Privacy Policy — Your Information Is Protected

98ms takes the protection of every player's personal data seriously. This document transparently explains how we collect, use, and keep your information safe at all times.

Updated: 1 January 2026 256-bit SSL Bahasa Melayu
Data Encryption
256-bit SSL
No Data Sales
To third parties
Player Rights
Access & delete data
PDPA Compliance
Data Protection Act
Table of Contents
1. Introduction 2. Information Collected 3. Data Usage 4. Information Sharing 5. Data Security 6. Cookies & Tracking Technologies 7. Your Rights as a Player 8. Retention & Deletion 9. Cross-Border Data Transfers 10. Privacy Policy Changes 11. Contact the Privacy Officer
Our Commitment: 98ms operates on the principle of full transparency. We never sell, rent, or exploit your personal data for any third party's commercial gain. Your privacy is our priority.

1. Introduction and Scope of This Privacy Policy

This Privacy Policy describes the data collection and management practices applied by 98ms ("Company", "we") when you use the website, mobile app, and all services operating under the 98ms platform. This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards.

By registering and using the 98ms platform, you give us your consent to collect and process your personal information in the manner described in this Privacy Policy. If you disagree with any part of this policy, you are advised not to use the 98ms platform.

This Privacy Policy applies to all users of the 98ms platform, including website visitors, registered members, and active players using any of the gaming services we provide.

2. Types of Information We Collect

98ms collects various types of information depending on how you interact with our platform. This information falls into two main categories: information you provide directly and information collected automatically.

Information You Provide Directly:

  • Full name as shown on your identity card or passport.
  • Date of birth and gender.
  • Email address and mobile phone number.
  • Current residential address.
  • Identity card number (MyKad) or passport number.
  • Bank account information and e-wallet details (for transaction purposes).
  • Identity verification documents uploaded during the KYC process.

Automatically Collected Information:

  • IP address and approximate location information.
  • Device type, operating system, and browser version.
  • Game session data, including play time and game preferences.
  • Deposit and withdrawal transaction records.
  • Access logs and in-platform navigation data.
  • Cookie information and similar tracking technologies.
We only collect information that is strictly necessary to provide our services, comply with the law, and ensure the security of your account. We do not collect irrelevant or excessive information.

3. How We Use Your Information

Personal data collected by 98ms is used for specific and legitimate purposes only. Below is a summary table of data usage purposes:

Purpose of Use Data Type Legal Basis
Identity verification (KYC) Name, IC, supporting documents Legal obligation
Financial transaction processing Bank details, e-wallet Contract performance
Player account management Email, phone number, password Contract performance
Customer service communications Email, chat logs Legitimate interests of the company
User experience improvement Session data, navigation logs Legitimate interests of the company
Fraud detection & security IP address, device data Legitimate interests of the company
Regulatory compliance & reporting All related categories Legal obligation

98ms will not use your data for purposes unrelated to platform services without first obtaining your explicit consent.

4. Information Sharing and Disclosure

98ms does not sell, rent, or disclose your personal information to third parties for commercial marketing purposes. However, there are limited situations where we need to share your information:

  • Service Providers: Payment processing companies, gaming software providers, and cloud service providers that help us operate the platform — all bound by strict confidentiality agreements.
  • Regulatory Body: Relevant authorities when required by Malaysian law or a valid court order.
  • Fraud Prevention: Fraud detection agencies and industry bodies that assist us in identifying suspicious activity to protect other players.
  • Business Transfer: In the event of a company merger, acquisition, or asset transfer, player data may be transferred as part of the business assets, subject to prior notification to the affected players.
Note: Every third party that receives your data from 98ms is required to comply with security and confidentiality standards equal to or higher than those we apply ourselves.

5. Data Security Measures

The security of your personal data is the highest priority at 98ms. We implement multiple layers of technical and organisational protection to ensure your information cannot be accessed, altered, or stolen by unauthorised parties.

  • 256-bit SSL Encryption: All data transmitted between your device and 98ms servers is protected using military-grade encryption.
  • Two-Factor Authentication (2FA): Players can activate an additional security layer for their account.
  • 24/7 Monitoring: Our security system monitors suspicious activity at all times and will respond immediately to any threat.
  • Internal Access Control: Only specific authorised 98ms staff may access player data, based on a strict need-to-know principle.
  • Regular Security Audits: The 98ms platform undergoes regular independent security reviews and penetration testing to ensure no vulnerabilities exist.

6. Cookies and Tracking Technologies

The 98ms platform uses cookies and similar tracking technologies to enhance user experience, analyze platform usage patterns, and ensure the security of your login session. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how players interact with the platform, enabling us to continuously improve the user experience.
  • Functional Cookies: Stores your preferences such as language, display settings, and game preferences for a smoother experience on future visits.
  • Analytical Cookies: Used in aggregate and without individual identification to understand overall platform usage trends.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the 98ms platform.

7. Your Rights as a Player

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 98ms:

1
Right of Access

You have the right to request a copy of all personal data we hold about you.

2
Right to Rectification

You may request correction of inaccurate or outdated data at any time.

3
Right to Erasure

You may request deletion of your data when it is no longer needed for its original purpose.

4
Right to Object

You may object to the processing of your data in certain situations permitted by law.

5
Right to Restriction

You may request that we restrict how we process your data in certain situations.

6
Right to Data Portability

You have the right to receive your data in a structured format for transfer to another provider.

To exercise any of the rights above, please contact our Privacy Officer by email at [email protected]. We will process your request within 14 business days.

8. Data Retention and Deletion Period

98ms retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. In general:

  • Active account data: Retained for as long as your account is active and for 7 years after account closure for audit compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements.
  • Security and access logs: Retained for 12 months for investigation purposes if required.
  • Marketing data (if consented): Retained until you withdraw your consent.

When data is no longer needed, 98ms will securely delete it using methods that ensure it cannot be recovered.

9. Cross-Border Data Transfers

In some circumstances, your personal data may be processed or stored outside Malaysia, particularly when we use international cloud infrastructure and technology service providers. Any such data transfer is carried out with adequate safeguards, including:

  • Legally binding data processing agreements with third-party service providers.
  • Ensuring that recipient countries maintain equivalent or higher standards of data protection.
  • Applying internationally recognised Standard Contractual Clauses (SCCs) where applicable.

10. Changes to This Privacy Policy

98ms reserves the right to update this Privacy Policy from time to time to reflect changes in legislation, industry practices, or how we operate. Any significant changes will be communicated to you via in-platform notifications or your registered email at least 14 days before they take effect.

It is your responsibility to review this Privacy Policy periodically. The latest version of the Privacy Policy will always be available on the 98ms website with a clear update date. Continued use of the platform after changes take effect constitutes your acceptance of the latest version.

11. Contact Our Privacy Officer

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact the 98ms Data Protection Officer (DPO) through the following channels:

We are committed to responding to all privacy-related enquiries within 5 business days and resolving any disputes within a reasonable timeframe.

Layered Protection

Why Your Data Is Safe with 98ms

We invest in the best technologies and processes to ensure every player's personal information is protected at every level.

Military-Grade Encryption

All your personal data and financial transactions are transmitted using 256-bit SSL encryption — the same security technology used by leading banks in Malaysia.

Strict Access Control

Your data may only be accessed by 98ms staff who have been granted specific authorisation based on their job requirements. All access is logged and monitored automatically.

Malaysia PDPA Compliance

98ms fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a player are always respected and protected by law.

No Sale of Data to Third Parties

98ms has never and will never sell or rent your personal data to any advertiser or third party for marketing purposes. Your privacy is not for sale.

Real-Time Threat Monitoring

The 98ms security system continuously monitors suspicious activity and cyber threats around the clock, enabling us to respond swiftly before any damage occurs.

Right to Data Erasure Guaranteed

You have the right to request deletion of your personal data at any time. 98ms will process this request according to a clear procedure and notify you once the deletion has been completed.

Your Data Is Safe

Play with Peace of Mind, Your Privacy Protected

98ms ensures your personal information is fully protected at all times. Register today and enjoy a safe, transparent, and responsible online entertainment experience.

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256-bit SSL Encryption Malaysia PDPA Compliance No data sales
Bahasa Melayu